Most web agencies operate like used car salespeople. They will blind you with science, push services you do not need and disappear once they have your money. Links Web Design does not work that way.
Straight Talking, No Nonsense
Do you know that feeling when a mechanic starts listing everything wrong with your car? Half the time you suspect they are making it up. The web design world is full of agencies doing exactly this, selling “premium packages” and “enterprise solutions” when all you need is a decent website that works.
Here at Links Web Design we will not try to flog you the digital equivalent of premium air for your tyres. We will tell you what you need, not what makes us the most profit. Sometimes that means spending less than you budgeted for. Imagine that.
Customer Service That Is Not Just a department
When we say we care about customer service, we mean it. Not the scripted “your call is important to us” rubbish, actual care about whether your business succeeds.
We get that your website needs to earn its keep. It is not a vanity project; it is a tool that should bring in customers and make your phone ring. That is why we focus on what works for your business, not what looks impressive in our portfolio, although we can do both.
Meeting Face to Face Still Matters
Everything is done over Zoom these days, but there is something to be said for sitting across a table from someone and having a proper conversation. We use Zoom but we still believe in face-to-face meetings, because it is harder to spin someone a lie when you are looking them in the eye.
These meetings are not about impressing you with technical jargon. They are about understanding your business… what you are trying to achieve, who your customers are and what is keeping you awake at night.
Aftercare: More Than Just Fixing Broken Links
Here is where most agencies show their true colours. They build your site, take your money, then you are on your own. Good luck trying to get them on the phone when something breaks.
Links Web Design sticks around. We understand that websites need maintenance, updates and the occasional rescue when things go wrong. It is not about creating dependency it is about keeping things running smoothly so you can focus on running your business.
Security updates, backups and performance tweaks, the boring stuff that keeps your website from becoming a liability. Not glamorous, but essential.
Local Businesses, Local Understanding
We have a soft spot for businesses in Blackburn and Preston. We understand what it is like trying to compete with the big boys when you are based in Lancashire rather than London.
Local businesses face different challenges. Your customers are not necessarily tech-savvy millennials in Westminster. They are real people who want to find what they are looking for quickly and easily. We get this because we work with these businesses every day.
Why This Matters
The web design industry has a trust problem. Too many cowboys, too many broken promises, too many businesses left with expensive websites that do not work for them.
Links Web Design does things the old-fashioned way. We build relationships, deliver what we promise and stick around to make sure everything keeps working. In an industry full of sharks, we are the ones you can trust with your business.
When you are ready to collaborate with people, who will shoot straight with you, give us a call. You might be surprised by how refreshing an honest web design service can be.
